Privacy Policy
Learnova Learning Center
Last Updated: August 28, 2026
Learnova Learning Center (“Learnova,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.learnovalearn.com/ (the “Site”), submit an inquiry or consultation request, subscribe to communications, or use our tutoring and academic support services (collectively, the “Services”).
By using the Site or Services, you acknowledge the practices described in this Privacy Policy.
1. Company Information
Learnova Learning Center
Bloomington, Minnesota
United States
Website: https://www.learnovalearn.com/
Email: [email protected]
Phone: +1 (612) 860-2338
2. Information We Collect
We may collect personal information directly from you, automatically through your use of the Site, or through service providers that support the operation of our Site and Services.
2.1 Information You Provide
When you contact Learnova, request a free consultation or session, inquire about tutoring, subscribe to our newsletter, or otherwise communicate with us, you may provide information such as:
Name
Email address
Phone number
Subject or reason for your inquiry
Information submitted through contact, consultation, enrollment, or scheduling forms
Student educational or academic information you voluntarily provide
Information about tutoring needs, academic subjects, grade level, or learning goals
Communications you send to us
Parent or guardian information when Services involve a minor
Please do not submit information that is unnecessary for us to respond to your request or provide the Services.
2.2 Student Information
Because Learnova provides tutoring and academic support for K–12 students, parents and legal guardians may provide information relating to a student.
This information may include:
Student name
Grade level
Academic subjects
Learning needs
Educational goals
Progress-related information
Scheduling information
Other educational details reasonably necessary to provide tutoring or academic support
We use student information only as reasonably necessary to provide and administer our Services and for other purposes described in this Privacy Policy.
2.3 Information Collected Automatically
When you access or use the Site, certain technical information may be collected automatically by our website, hosting providers, embedded services, or similar technologies.
This information may include:
Internet Protocol address
Browser type
Device type
Operating system
Pages viewed
Date and time of access
Referring website or source
General interaction information
Cookie or similar technology identifiers
We may use this information to operate the Site, understand usage, maintain security, diagnose technical issues, and improve the user experience.
3. How We Use Your Information
We may use information we collect to:
Respond to questions and inquiries
Provide tutoring and academic support
Schedule and manage consultations or tutoring sessions
Develop or administer personalized learning plans
Communicate with students, parents, and guardians
Provide scheduling confirmations and reminders
Provide service-related information and updates
Track or communicate student progress where appropriate
Maintain internal administrative and business records
Operate, maintain, and improve the Site
Understand how visitors use the Site
Protect the security and integrity of our Site and Services
Prevent fraud, abuse, or misuse
Enforce our Terms of Service or other agreements
Comply with legal and regulatory requirements
Send newsletter or promotional communications where you have requested or consented to them
We may also use information for other purposes that are disclosed to you when the information is collected or with your consent.
4. Email and Newsletter Communications
The Site provides an option to subscribe to Learnova communications by providing an email address.
If you subscribe to a newsletter or other marketing communications, we may use your email address to send educational information, business updates, announcements, promotions, or information regarding Learnova's Services.
You may unsubscribe from marketing email communications by using the unsubscribe mechanism provided in the applicable message, where available, or by contacting us at [email protected].
Even if you opt out of marketing communications, we may continue sending non-promotional messages reasonably necessary to provide Services, respond to your requests, or administer an existing relationship.
5. Text Message Communications and SMS
5.1 SMS Consent
If you voluntarily provide your mobile telephone number and expressly opt in to receive text messages from Learnova Learning Center, we may send SMS communications consistent with the consent you provide.
You must be 18 years of age or older to provide SMS consent.
Parents or legal guardians may provide their own mobile number and consent to receive communications regarding Services provided to their child.
5.2 Types of Messages
Text messages may include:
Consultation confirmations
Tutoring appointment confirmations
Scheduling and rescheduling communications
Appointment or session reminders
Inquiry follow-ups
Enrollment or program information
Tutoring or service-related updates
Customer support communications
Promotional or marketing messages when you have expressly consented to receive them
Message frequency may vary based on your interactions with Learnova.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing or receiving Services.
5.3 SMS Opt-Out and Help
You may opt out of SMS communications at any time by replying:
STOP
After submitting a STOP request, you may receive a final confirmation message.
For assistance, reply:
HELP
You may also contact us at:
Email: [email protected]
Phone: +1 (612) 860-2338
5.4 Mobile Information Sharing
We do not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.
Mobile information may be disclosed to service providers only where reasonably necessary to facilitate communications, operate messaging systems, provide technical services, or comply with applicable law.
SMS consent information will not be transferred to third parties for their own marketing purposes.
5.5 Carrier Disclaimer
Wireless carriers are not liable for delayed, undelivered, incomplete, or misdirected messages.
Message delivery may depend on your wireless provider, device, network availability, and other circumstances outside Learnova's control.
6. Sharing and Disclosure of Information
We do not sell personal information.
We may disclose information in the limited circumstances described below.
6.1 Service Providers
We may use third-party companies or contractors to help operate the Site or provide business functions.
These providers may support activities such as:
Website hosting and maintenance
Website forms
Communications
Email delivery
Scheduling or administration
Website analytics
Security and technical support
Embedded website functionality
Such providers may receive only the information reasonably necessary to provide services on our behalf and may process information according to their own applicable privacy terms and contractual obligations.
6.2 Legal Requirements
We may disclose personal information if we reasonably believe disclosure is necessary to:
Comply with applicable law
Respond to a subpoena, court order, or lawful governmental request
Protect our legal rights
Investigate suspected fraud or unlawful activity
Protect the safety of students, families, staff, or others
Enforce our agreements or policies
6.3 Business Transactions
If Learnova is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
7. Third-Party Services and Embedded Content
Our Site may use or display functionality provided by third parties.
For example, the Site currently contains embedded Google content. When you interact with embedded services, the applicable third party may collect information directly from your device according to its own privacy practices.
Third-party services may use cookies, device identifiers, IP addresses, or other technologies to provide their functionality.
Learnova does not control the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you choose to use.
8. Payment Information
The Site currently publishes pricing information for Learnova's tutoring and academic Services, but it does not identify a specific online payment processor or publicly describe a specific website payment-processing system.
If payment information is collected through a third-party payment provider or other payment method, that provider may process payment information under its own privacy and security practices.
Unless expressly stated otherwise, Learnova does not need to retain full payment-card numbers or sensitive banking credentials in order to provide tutoring Services.
9. Cookies and Similar Technologies
The Site and third-party services used through the Site may use cookies, pixels, local storage, or similar technologies.
These technologies may be used to:
Operate website functionality
Remember preferences
Improve website performance
Measure website activity
Understand how visitors interact with the Site
Maintain website security
Support embedded third-party content
You may be able to control or disable cookies through your web browser settings.
Disabling cookies may affect the operation or availability of some Site functionality.
10. Children's Privacy
Learnova provides educational and tutoring Services to K–12 students, including children.
However, our Site and general inquiry tools are intended to be used by parents, legal guardians, adults, or students with appropriate parental involvement.
We do not knowingly seek to collect personal information online directly from children under the age of 13 without appropriate parental or legal guardian consent where such consent is required by law.
Parents or guardians may provide information about their child when requesting tutoring or educational Services.
If you believe a child under 13 has submitted personal information to Learnova without appropriate authorization, please contact us at [email protected].
We will review the request and take reasonable steps to delete or otherwise appropriately handle the information where required by applicable law.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to inquiries
Provide tutoring Services
Maintain student, scheduling, or administrative records
Maintain business and financial records
Resolve disputes
Enforce agreements
Meet legal, regulatory, tax, or accounting requirements
Protect against fraud or abuse
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
We may delete or anonymize information when it is no longer reasonably required, subject to applicable legal obligations.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include reasonable access controls, account protections, secure service providers, and other measures appropriate to the information being processed.
However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.
13. Your Privacy Rights and Choices
Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
These may include the right to:
Request information about personal data we maintain about you
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw certain consent
Opt out of marketing communications
Opt out of SMS communications
Request additional information regarding how personal information is used or disclosed
We will not discriminate against you for exercising privacy rights available to you under applicable law.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
Parents and legal guardians may submit appropriate privacy requests relating to their minor children where permitted by law.
14. Do Not Sell or Share Personal Information
Learnova does not sell personal information for monetary compensation.
We also do not sell or share mobile telephone numbers or SMS opt-in consent information for third-party marketing purposes.
If applicable privacy law grants you additional rights concerning targeted advertising, sale, or sharing of information, you may contact us at [email protected] to submit a request.
15. Do Not Track Signals
Some browsers provide “Do Not Track” or similar preference signals.
Because there is not currently a universally accepted standard governing how all websites must respond to such signals, our Site may not respond to every browser-based Do Not Track mechanism.
Where applicable law requires recognition of a legally valid privacy preference signal, we will seek to comply with those requirements.
16. Third-Party Links
The Site may include links to websites, applications, or resources operated by third parties.
We are not responsible for the content, privacy policies, security, or data practices of third-party websites.
When you leave our Site, your interaction with the third-party service is governed by that third party's policies.
17. International Visitors
Learnova is based in Minnesota, United States.
If you access the Site from outside the United States, you understand that information may be processed or maintained in the United States or other jurisdictions where our service providers operate.
Data protection laws in those jurisdictions may differ from those in your country of residence.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, legal obligations, or privacy requirements.
When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to periodically review this Privacy Policy for changes.
Where legally required, we may provide additional notice of material changes.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Learnova's privacy practices, contact:
Learnova Learning Center
Bloomington, Minnesota
United States
Website: https://www.learnovalearn.com/
Email: [email protected]
Phone: +1 (612) 860-2338